An absolute pleasure to work with! My company hosted an all-day creative workshop event in Hollywood last week and Angie really came through for us with finding amazing, beautiful, clean furniture that was within our budget and time frame. They delivered and picked up the furniture right on time (literally on the dot for pickup!) and Angie called me several times to check in about the process and make sure everything was what we had hoped for. They were extremely flexible and reliable and I'm thrilled that our event was able to go so smoothly.
I highly recommend Lux and will certainly be using them for any future events - both for the company and personally. Couldn't have hoped for a better overall experience.
Thank you so much for such a positive experience - what a weight of my shoulders when planning this event!
The event was such a success! Thank you for the beautiful furniture and amazing service. Your team was great to work with. We look forward to working with you again for all our events!
I had a great experience with this company. I've rented from them several times for weddings and events that I manage & coordinate and they are very professinal and responsive. I liked the customer service and product that were provided and most importantly working with a company that is very reliable. I was hesitant at first to use them because they weren't close by and not knowing what kind of product they would provide; but Marco definitely proved me wrong with his company arriving on time for setup and delivery as well as the furniture being in excellent condition. I thank you guys for being awesome and keep up the awesome work. Hope to rent again from you soon!!
I had a great experience with this company and specifically Angie. I rented some lounge furniture for a birthday bash (won't say which one). Angie is professional, personable and responsive. She was available 7 days a week to me to answer questions and work with my requirements. I'm sure mine was a small order for them, but it wasn't for me and I had some concerns about using a business I found on-line and without having any prior relationship or experience or friends who could vouch for them. The prices were comparable to other vendors, but Angie's customer service and availability surpassed everyone else I contacted. We worked out the terms to my total satisfaction, delivery and pick-up was on time and seamless and the furniture looked fantastic - friends loved it and I almost felt cool for a night. Am planning on making up a reason to have another event where I can use these guys again.
I had a great experience with Lux Lounge Furniture. I had researched many furniture rental busnisess before making my choice.
The reason I picked Lux Lounge, is because of Marco the sales executives kindness and professionalism over the telephone, and also the many choices of cool beautiful furniture to pick from.
From day one, Marco was diligent in returning phone calls and emails to answer any and all of my questions. He really went ABOVE and BEYOND to work within my budget for a very special fundraiser event that was very personal us.
I let him know what a picky client I would be, and that I expected the furniture to be delievered on time and in perfect new like condition.
He reasured me through the entire process that everything would be exactly as we discussd, and that I would be happy with the outcome of the designed placement of the furniture.
On the day of the event the furniture arrived on time, and in top condition. I was very impressed, also my guest were WOWED, and are still talking about how cool everything looked.
So, if you are a researching a company that is honest, and follows through with their promises Lux Lounge EFR is definitely the rental company to choose.
I will be calling them again for future events, and referring their name with praise.
Thank you Marco, for making our very special night one to remember............
I hired Lux Lounge for event for a client. And they were affordable professional as well accommodating. I had to change the venue the day of our event and Marc was totally accommodating.
First of all the service beginning with the first phone call was amazing! I spoke with Marco who was very accomodating. I told him what my budget was and he was able to work around it by selecting the proper couches to fit in the venue yet still allow the venue to look full and elegant. He was not pushy but he was so reassuring that I'll be 100% happy with the selected furniture.
Oh and better yet he delivered the furniture the day before the event therefore giving me more than enough time to make changes. The couches were absolutely beautiful they were white on white and so perfect for my event.
He called me to inform me that the furniture did indeed arrive along with the few lit ottomans(I think that's what it's called)...wink wink.
There is no question as to if I would use this company for my wedding if I ever got married. I'd be an idiot if I didn't. And well, so would you. Marco is an amazing person with the best customer service EVER!
I celebrated my 30th Birthday with pure class. It's amazing how these couches just made everything complete. Until next time. Make sure to ask for Marco!
So Angie at Lux EFR. She is amazing needed some decor for an event last minute and she was so helpful on helping choose what my client needed.. I will definitely come back and also recommend. ..
This is the 2nd year I've used Lux for our company holiday party and they've been nothing short of wonderful. They are professional and timely, with an excellent product. Last year we were looking for fun furniture & rugs and they came up with the perfect concept. We followed through with the same idea this year. Thank you Lux!
What can I say! Angie was just amazing to work with. I gave her my budget, which was very tight, and she made it work! She held my hand and made sure I was comfortable with the process! Would definitely book with them anytime I need their services! A+++ service! I can't wait for my wedding to see how our design will come together!
I had a certain vision for my wedding reception, and thanks to Lux Lounge EFR, my vision came true! First off, I requested a quote late at night and they emailed me back right away telling me they would contact me in the morning. The next morning, I got a phone call! A real live person answering my questions! Angie is amazing! She was nice, informative and really helped the ordering process go smoothly. The night of the event, the delivery guys came on time and were super friendly! The furniture looked brand new and it really made my vision come alive! Angie really has the best furniture at very reasonable prices. This experience was EASY and wonderful from start to finish. About 50% of my guests made comments about how cool the lounge furniture was!
I just wanted to say Thanks to Angie for good customer service great party idea's that made my 40th Bday the talk of the week, ..the color selection on the various lounge furniture are incredible, the bar for the candy buffet was such a wow of the day,..thanking lux again for helping leaving me with a wonderful experience, ..I will definitely be back..
Worked with Lux on my birthday/New Year's Eve party last week and it was such a pleasure!! They really listened to the details about what I needed in order to develop a custom quote for my event. Then, when it was more than what I needed and more than I wanted to spend, they were so great about tailoring the quote to something a bit smaller that worked for my needs and desired budget. I work in the event industry and have heard great things about Lux from event professionals that have used them for many, many events so I know my experience is indicative of how they do work all the time. I look forward to working with Lux more in the future!
Friendly and super helpful staff. They have a very creative and elegant selection and are great at guiding you with choosing your pieces. Overall, they are outstanding and there is no doubt I will be back for their services.
Lux Lounge is a fantastic rental company for furniture and decor. We worked with Angie. She created a space a that was ideal for our occasion. Their understanding of how to approach a venue and an event was exact. We could not be happier. They are reliable and have excellent follow through. We are most grateful to them. Angie is a true professional and a wonderful person.
I've been working with lux for my last 2 events now, and I have to say what a great company!
My company is small compared to their larger clients (they do stuff for like the Emmys/ Oscars etc.) yet they treat me with such respect and regard (as I would image they treat their lather clients)
Angie and Marco are the best!
Also, the move-in staff is awesome! They are are so friendly and helpful.
I recommend Lux lounge EFR to all my vendors and will continue to use them in my upcoming events!
Such an excellent company to work with! The furniture I rented for our holiday party added such a great touch to the overall experience. Working with Angie and the rest of the staff was such a pleasure and they were so flexible with price and logistics. Everything was delivered and picked up on time, set up to our liking and clean and ready to go. So pleased to have found Lux Lounge and look forward to working with them for a while to come!
Angie was the BEST!! I went in with a vision for son's prom this past June...she helped me bring my vision to life. She was professional, patient and most of all HELPFUL. The furniture is CLEAN and well taken care of. I couldn't have asked for anything more. My guests were so amazed with the set up. I will be using them for all of my future events! Thanks so much for making this a beautiful and memorable event!!!